Our lines are now open 24/7.
Borrowers can call us anytime, and we'll be there to help!
Borrowers can call us anytime, and we'll be there to help!
Wanted: Your Feedback
Please take just a few minutes to give us your feedback on what you like, what you don’t, and what you’d like to see change so we can continue to offer you the highest level of customer service. Give your feedback.
Please take just a few minutes to give us your feedback on what you like, what you don’t, and what you’d like to see change so we can continue to offer you the highest level of customer service. Give your feedback.
Nsight’s Newest Upgrade
BorrowerSearch allows you to look up the status of individual borrower accounts by SSN, access real-time information, quickly respond to inquiries, and more.
Log in to Nsight and start using BorrowerSearch
BorrowerSearch allows you to look up the status of individual borrower accounts by SSN, access real-time information, quickly respond to inquiries, and more.
Log in to Nsight and start using BorrowerSearch
Webinar Wednesdays
Check out this month's Webinar Wednesday featured topics—Special Loan Consolidation, CDR Overview and Challege Process, Getting the Most From Your Servicer and more. Register now!
Check out this month's Webinar Wednesday featured topics—Special Loan Consolidation, CDR Overview and Challege Process, Getting the Most From Your Servicer and more. Register now!
UPDATE
Webinar Wednesdays Announced for February and March
Do you need a better understanding of loan consolidation and the new special consolidation program? Do you know how to challange your Cohort Default Rate? Curious about the types of communications being sent to your borrowers? Check out what is being offered and sign up for our free training sessions every Wednesday at 11:00 a.m. and 2:00 p.m. (Eastern).
ABOUT US
Nelnet Education Loan Servicing is a default management partner for schools that offers online tools and resources to ensure that the information you need is readily available. We are committed to providing excellent customer service to our school customers, and we strive to be an excellent servicing resource by providing schools with clear, consistent communication and accessibility.
THE TEAM
