SNAP! Training
Simple, New, Accessible, and Practical–webinars for financial aid officers. To view our schedule and register for a session, visit our training page.
Nelnet Concierge
Visit us at an upcoming conference to learn about Nelnet Concierge, our full-circle approach to school service!
Money Mondays
Nelnet offers free financial literacy webinars for students every Monday! These webinars
(2 p.m. and 4:30 p.m. ET) deal with topics like debt management, budgeting, and credit to
help your students become financially savvy. View schedule.

RSS Latest from Jim’s Blog

Latest from FSA: Ask a FED

November 26, 2014
Federal Training Officer David Bartnicki recently shared these updates: Verification In lieu of a paper W-2, a school may accept a wage and income transcript from the IRS which contains all of the W-2 information as long as it is received in a... Read More »

Concierge Corner: Updating Borrower Demographics and Submitting Documents to Nelnet

November 25, 2014
Keeping your student borrowers’ accounts with Nelnet up to date is very important. If you are needing to submit a deferment or forbearance form or update demographic information for your student borrowers, there are a couple of ways you can do this: Upload... Read More »

Nelnet Improving Website Security to Avoid POODLE Vulnerability

November 14, 2014
Google recently reported a vulnerability in SSLv3, an online security protocol that encrypts a website user’s data to keep it secure. The vulnerability, known as Padding Oracle on Downgraded Legacy Encryption (POODLE), allows attackers to get past this security and access a user’s... Read More »

Have feedback for us?

Submit it here.



No events currently scheduled for the remainder of November.

View All Upcoming Events


Nelnet Education Loan Servicing, a division of Nelnet, has provided excellent student loan servicing for more than 35 years. As a dedicated school partner, we offer you and your students full circle support, with a focus on borrower services, training, default prevention, financial literacy, and communication. Our focus and commitment to serve our customers has helped us earn the title of FSA’s #1 student loan servicer for 2012 and 2013.

Our Partner Solutions team is committed to providing you with first-class customer service, and we strive to be a superior servicing resource by providing schools with clear, consistent communication and accessibility. Learn more about our team.