This website is exclusively for financial aid professionals. If you are a borrower, please visit Nelnet.com.
April 21, 2014
Our website, NelnetLoanServicing.com, will be experiencing downtime at 5 p.m. (CST) today due to a server migration. During the downtime, which will last from three to five hours, the site will be inaccessible. We apologize for any inconvenience this may cause. We’ll be... Read More »
April 18, 2014
April 22nd is Earth Day, a day to celebrate Earth’s natural beauty and remember that it’s our job to help protect that beauty. At Nelnet, we contribute to this cause through our Plant a Tree Project. For every borrower who switches from paper communication... Read More »
April 18, 2014
On March 7, 2014, FSA implemented changes to the length of time an FSA User ID can go unused and to the FSA User ID password reset function. Going forward, an FSA User ID that has not been used for 90 days will... Read More »
Nelnet Education Loan Servicing, a division of Nelnet, has provided excellent student loan servicing for more than 35 years. As a dedicated school partner, we offer you and your students full circle support, with a focus on borrower services, training, default prevention, financial literacy, and communication. Our focus and commitment to serve our customers has helped us earn the title of FSA’s #1 student loan servicer for 2012 and 2013.
Our Partner Solutions team is committed to providing you with first-class customer service, and we strive to be a superior servicing resource by providing schools with clear, consistent communication and accessibility. Learn more about our team.