This website is exclusively for financial aid professionals. If you are a borrower, please visit Nelnet.com.
Nelnet offers Nsight, a tool for schools to allow you to access and report upon both lender-owned and Department of Education-owned loans that are serviced by Nelnet.
Are you a new Nsight Plus user or are you a current user who wants to learn more about a specific function? This Nsight Plus Computer Based Training (CBT) is your ticket to success. You can view the entire training course to learn everything from A to Z about Nsight Plus, or simply choose a particular section of interest. The training course includes audio, so don’t forget to crank the volume on your speakers! If you need assistance with Nsight Plus, please give our School Service Center a shout at 866.463.5638 or email SSC@Nelnet.net.
For access to Nelnet loan servicing data on Nsight, complete the short form below for each user in your office. If you would like Nsight access for a servicer other than Nelnet, please contact that servicer directly.
The School Service Center will notify you via e-mail once your user ID is created. If you do not receive your user ID within three business days of your request, please call the School Service Center at 866.463.5638.
For schools that are working with an external vendor and wish to release their borrower information through Nelnet’s Nsight program, they must complete the attached School Authorization for Release of Information to Vendor form and return it to Nelnet. Additionally, vendors that will be working on the school’s behalf to pull borrower information must complete the Vendor Remote Access Agreement – Nsight form and return it to Nelnet (note: if a vendor works with multiple individual schools, they only need to complete and return the form one time. A separate form is not needed for each school access).
Completed forms can either be scanned and emailed to Nelnet’s School Service Center at firstname.lastname@example.org or faxed to 888.274.9876. The School Service Center will notify both the school representative and the vendor representative once all required forms are received and the set-up is complete. Once both forms have been received, most user set-ups should be completed within 3 business days.
School Authorization for Release of Information to Vendor: This form should be completed by the school and returned to Nelnet. Please be sure to complete all requested information to help ensure timely processing of the request.
Vendor Remote Access Agreement – Nsight: This form should be completed by the vendor and returned to Nelnet. Please be sure to complete all requested information to help ensure timely processing of the request. Note: if vendor has returned a completed agreement form to Nelnet in the past, they do not need to submit another one. A separate form is not needed for each school access.
If either the school or the vendor has questions about completing their respective form, they may call the School Service Center at 866.463.5638 or send an e-mail to email@example.com.