Training

In our ongoing effort to help your school increase student success, we have created a new service-oriented training series. This series, occurring every Tuesday at 2 p.m. (Eastern), explains how you can work with servicers to better assist students and how we can help improve your day-to-day activities in the office.

On Wednesdays, the Partner Solutions team offers additional financial aid officer training. The sessions, which occur at 11 a.m. and 2 p.m. (Eastern), discuss topics such as customer service, reporting, new regulations, and more.

If you can’t attend a webinar in real time, don’t worry; the recorded versions are added to our library of resources every week!

Click on one of the session times below to register; we will take it from there!

Date Description Click Time to Register
Wednesday
November 19, 2014
Direct Consolidation Loan Process Discuss FSA’s 2014 Direct Consolidation Loan content, the application process, and income-driven repayment.
Wednesday
December 10, 2014
Nelnet Borrower and School Support Learn about our borrower communication strategy and the multiple resources we provide for schools.
Wednesday
December 17, 2014
Tap Into Technology – Communicating With Your Students in Their World Find out how college students use social media, and how you can use it to connect with your students.
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