This website is exclusively for financial aid professionals. If you are a borrower, please visit Nelnet.com.
In our ongoing effort to help your school increase student success, we have created a new service-oriented training series. This series, occurring every Tuesday at 2 p.m. (Eastern), explains how you can work with servicers to better assist students and how we can help improve your day-to-day activities in the office.
On Wednesdays, the Partner Solutions team offers additional financial aid officer training. The sessions, which occur at 11 a.m. and 2 p.m. (Eastern), discuss topics such as customer service, reporting, new regulations, and more.
If you can’t attend a webinar in real time, don’t worry; the recorded versions are added to our library of resources every week!
Click on one of the session times below to register; we will take it from there!
|Date||Description||Click Time to Register|
October 22, 2014
|▼Leadership Learning Moments As a leader, you will make mistakes, sometimes more times than you would like to admit. It’s part of being human and being a leader. So when you have made a mistake, what do you do? The session will cover this leadership principle: The way you respond after a mistake always determines the quality of recovery. You will be provided with tips and tools to guide you through the process of how to admit, learn, and recover with confidence.|