In our ongoing effort to help your school increase student success, we have created a new service-oriented training series. This series, occurring every Tuesday at 2 p.m. (Eastern), explains how you can work with servicers to better assist students and how we can help improve your day-to-day activities in the office.

On Wednesdays, the Partner Solutions team offers additional financial aid officer training. The sessions, which occur at 11 a.m. and 2 p.m. (Eastern), discuss topics such as customer service, reporting, new regulations, and more.

If you can’t attend a webinar in real time, don’t worry; the recorded versions are added to our library of resources every week!

Click on one of the session times below to register; we will take it from there!

Date Description Click Time to Register
November 19, 2014
Direct Consolidation Loan Process Discuss FSA’s 2014 Direct Consolidation Loan content, the application process, and income-driven repayment.
December 10, 2014
Nelnet Borrower and School Support Learn about our borrower communication strategy and the multiple resources we provide for schools.
December 17, 2014
Tap Into Technology – Communicating With Your Students in Their World Find out how college students use social media, and how you can use it to connect with your students.
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