Training

In our ongoing effort to help your school increase student success, we have created a new service-oriented training series. This series, occurring every Tuesday at 2 p.m. (Eastern), explains how you can work with servicers to better assist students and how we can help improve your day-to-day activities in the office.

On Wednesdays, the Partner Solutions team offers additional financial aid officer training. The sessions, which occur at 11 a.m. and 2 p.m. (Eastern), discuss topics such as customer service, reporting, new regulations, and more.

If you can’t attend a webinar in real time, don’t worry; the recorded versions are added to our library of resources every week!

Click on one of the session times below to register; we will take it from there!

Date Description Click Time to Register
Wednesday
October 22, 2014
Leadership Learning Moments As a leader, you will make mistakes, sometimes more times than you would like to admit. It’s part of being human and being a leader. So when you have made a mistake, what do you do? The session will cover this leadership principle: The way you respond after a mistake always determines the quality of recovery. You will be provided with tips and tools to guide you through the process of how to admit, learn, and recover with confidence.
Back to Top